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Privacy Policy

Effective Date: [20.07.2025]

1. Who We Are

Garmisch Alpine Paradise ("we", "us", or "our") offers personalized travel experiences in Garmisch-Partenkirchen, Germany. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

Our contact details:
Email: garmisch.alpine@gmail.co
Phone : +491711772610
Website:https://www.garmisch-alpine-paradise.com/

Data Controller: Rüdiger Markert

2. What Data We Collect and Why

We collect only the data necessary to respond to inquiries, personalize your travel experience, and improve our services.

We may collect:

  • Identity Data – name, email, phone number, nationality

  • Travel Preferences – tour choices, dates, number of travelers

  • Communication Data – messages or feedback sent via contact forms or email

  • Technical Data – IP address, browser type, device info, cookies (used for analytics and basic functionality)

We do not collect or store any payment data directly.

3. Legal Basis for Processing

Under GDPR, we must have a legal basis to process your data. Our legal bases are:

  • Consent – when you contact us or subscribe to updates

  • Contractual necessity – when you request or book a tour with us

  • Legitimate interest – to operate our website, improve services, or communicate with clients

  • Legal obligation – when required by law

4. Cookies

We use cookies to:

  • Provide core functionality of the site

  • Understand how users interact (via tools like Google Analytics)

  • Improve our site performance

When you first visit our site, you’ll see a cookie banner asking for your consent. You can manage or revoke cookie preferences at any time through your browser settings.

5. Data Retention

We keep your data only as long as necessary for the purposes it was collected.

  • Inquiries: up to 12 months

  • Booking-related data: up to 3 years (for accounting or legal purposes)

  • Analytics data: anonymized after 14 months (default Google Analytics setting)

6. Sharing Your Data

We never sell your data. We may share limited information with:

  • Local partners (e.g., hotels, guides) for trip planning, only with your consent

  • Service providers (e.g., website host, analytics tools) under strict confidentiality

  • Authorities, if legally required

All third-party providers are GDPR-compliant or located in countries deemed to provide adequate data protection.

7. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or outdated data

  • Request deletion ("right to be forgotten")

  • Withdraw your consent at any time

  • Object to or restrict data processing

  • Request a copy of your data in a portable format

  • File a complaint with your local data protection authority

To exercise any of these rights, contact us at: garmisch.alpine@gmail.com

8. Data Security

We take appropriate security measures (technical and organizational) to protect your data, including SSL encryption and secure storage. However, no system is completely immune from risk.

9. International Transfers

If you are located outside the EU (e.g., UAE or Saudi Arabia), please be aware that your data may be transferred to and stored in the EU (primarily in Germany). This is done to fulfill your service requests and in accordance with GDPR rules on international data transfers.

10. Changes to This Policy

We may update this Privacy Policy as needed to comply with legal or technical changes. The latest version will always be available on our website.

11. Contact

WIf you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Garmisch Alpine Paradise
Email: garmisch.alpine@gmail.com
Phone: +491711772610
Website: https://www.garmisch-alpine-paradise.com/

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